Free Sample Service

Send us your CAD file and we’ll provide a free sample cutting test. Our team will process it quickly and share detailed videos of the cutting procedure and results—so you can see Glorystar’s quality and performance before you buy. With local U.S. support, we make evaluation fast, transparent, and reliable.

Service System

Glorystar provides 24/7 after-sales support through both online and on-site service. In the U.S., our local warehouses and certified engineers ensure fast response, spare-parts availability, and reliable maintenance. By combining global innovation with American service standards, we help manufacturers stay productive while fulfilling our mission: “Laser Technology Builds a Better World.”

Technical Support System

  • Pre-sales

    Glorystar Laser provides one-stop pre-sales technical services — from process evaluation and sample testing to customized solution design — ensuring precise equipment selection, efficient investment, and worry-free application.

  • After Sales

    On-site installation, commissioning, training, and acceptance in the U.S. 24/7 online + offline technical support from local engineers Free remote software upgrades and ongoing optimization services

Customer Maintenance System

  • Customer Satisfaction Survey

    Conducting online follow-ups with purchasing customers to gather feedback on products, technical support, after-sales service, and more

  • Offline Customer Follow-up

    Conducting on-site visits to existing customers to understand production updates, equipment usage, and service follow-ups.

  • Customer Appreciation Event

    Hosting an event for new and existing customers to share new products, technologies, discuss industry trends, and show appreciation to loyal clients.

  • Exclusive Privileges

    Joint Events; Special Policies for Repeat and Referral Customers; Custom Gifts and Exclusive Benefits

Glorystar Laser U.S. Service Network

  • Glorystar Laser has established service centers in California, Illinois, Texas, and Pennsylvania, providing localized technical support, rapid response, and professional after-sales service across the United States.

Samples